Tag: <span>Fragility</span>

Eschatologist #19: The Non-linearity of Baggage Systems

If you prefer to listen rather than read, this blog is available as a podcast here. Or if you want to listen to just this post:

Or download the MP3


I ended the last newsletter by suggesting that we needed to make things less fragile, but without giving any concrete suggestions for how we might accomplish that.

Unfortunately reducing fragility is neither easy, quick, nor straightforward. It is an exceptionally complicated endeavor. Fragilities only become obvious after they’ve caused something to break, before then they’re easy to overlook. Also many things we’ve come to value, like efficiency and low cost, work to increase fragility. So it’s an uphill struggle.

Considering both the non-obvious and counterintuitive nature of the problem, the first step in eliminating fragility is to identify it. Unfortunately I’ve just had an experience with a fragile system which broke spectacularly, so let’s start there.

I took a big trip to Ireland in July. (I returned just a few days ago.) After arriving in Dublin, I went through customs, and headed to baggage claim. Once there I was greeted by a discouraging sight. There were bags everywhere. Not only were there bags on the carousel (which was to be expected) there were small piles of bags all around them. Beyond that there was a veritable sea of bags (I’d estimate at least a thousand) arranged behind some rope on one side of the room. It was apparent that something about the baggage handling process had broken. 

I got a small taste of that breakage. The display showed the wrong carousel, my bag was on carousel 3, not 6. So when there was an overhead announcement about a “wee mixup” I headed over there and luckily my bag was waiting for me. The rest of my family, who arrived a few days after me, got a large taste of that breakage.

I connected in Atlanta, they connected in Schiphol (Amsterdam). You probably haven’t been following the baggage chaos as closely as we have, but Schiphol has been having serious problems with baggage. At one point, KLM stopped allowing checked luggage altogether. When the flight from SLC to Amsterdam got in late, they made the connection to Dublin, but their baggage didn’t. 

In the past when your luggage missed a connection there was an 85% chance it would be delivered within 36 hours. It took eight days for their luggage to be delivered and that was only after the manager of the delivery company took it upon himself to spend a couple of hours finding it in the sea of bags I mentioned earlier. 

This is one of the hallmarks of fragility, small disruptions can lead to huge catastrophes.

More technically the system is non-linear. In this case the problems at Schiphol appear to be due to staffing shortages, directly due to a shortage of baggage handlers, and indirectly because a shortage of pilots is causing flights to be delayed. I couldn’t find statistics on Schiphol baggage handlers, but the number of pilots is down only 4% from its pre-pandemic peak. That was all it took to cause the delays and cancellations you’ve been hearing about.

I’m guessing the percentage decrease among baggage handlers is also surprisingly low, but let’s assume they have been hit even harder and that there’s been a 25% reduction in their numbers. This does not mean that 25% more baggage gets lost or it takes 25% longer to deliver. It means the amount of lost luggage increases a thousandfold, and you may never get your bags.

As I mentioned, my family got lucky. I sat next to a couple on the flight home whose luggage never showed up in the 10 days they were there. They told me that just recently the airlines have set up warehouses for lost luggage in Dublin where people can actually look through the luggage. (Previously all the luggage was behind security.) They visited the one for Delta/KLM and said there were probably five thousand bags in just that warehouse. (After seeing the picture they took I agreed.) While they were there they talked to people who’d been waiting for their bags for over a month.

This is what fragility looks like in the modern world: complicated systems where minor problems on the backend lead to total disasters on the front end. And the problem is, there are always going to be minor problems, which will lead to more and more disasters. Let’s just hope that when those disasters happen, you’re not in the middle of your vacation to Ireland.


The picture at the top of the newsletter is Kilmacduagh Monastery, or at least the ruins thereof. The tower is the largest pre-modern structure in Ireland. And it’s still standing. That’s the kind of robustness we should be looking for. If you think what I’m doing is helping with that, or if you just like the picture, consider donating.


Eschatologist #18: Famines and Fragility

If you prefer to listen rather than read, this blog is available as a podcast here. Or if you want to listen to just this post:

Or download the MP3


I’m leaving for Ireland in just over a week. The trip is about half touristy stuff and half genealogical. I have many Irish ancestors, but two in particular are worthy of note:

First, there’s John Richey. As best as we can tell, he was a member of the Hearts of Steel, a militant group of tenant farmers. In 1770 the “Steelboys” marched on Belfast to demand the release of a prisoner. After setting fire to a house they were successful in that endeavor, but this made them all wanted men. John immigrated to America in 1772, in some haste, we assume in order to avoid the hangman’s noose.

Second, Charles Conner, who came to America during the Irish Potato Famine. We suspect in 1847. Presumably he traveled in what’s come to be known as a coffin ship, because so many people died aboard them, mostly from typhus.

One of the goals of my trip to Ireland is to understand these ancestors better. Though in fact I do feel that I can understand John Richey fairly well. While they’re not always accurate, and most are not set in 1772, we have plenty of modern representations of people who are one step ahead of the law. What the modern developed world doesn’t have much of is representations of starvation and suffering on the scale experienced during the Potato Famine. Accordingly, as an additional preparation for the trip, I read The Great Hunger: Ireland: 1845-1849 by Cecil Woodham-Smith. And yes, it recounts suffering on a scale that I can hardly imagine. The book is one horrific scene after another.

Any sane person, upon reading this book, will be moved to consider how we can stop something like it from ever happening again. Of course in order to do so you have to have some idea of how it came about in the first place. 

In a previous newsletter I talked about the ways in which progress and technology have allowed us to turn the knobs of society. One commonality between John Richey and Charles Conner is that they were both tenant farmers, and in both cases they were suffering under British landlords who had turned the knob of efficiency as high as it would go. At the time of the famine Ireland was as densely populated as it was possible to be. The rents placed on Irish tenants by the English landlords were so high that everything had to go perfectly for tenants to avoid defaulting and being kicked off the land. The land that remained to them after paying their rents was only enough to cultivate the world’s most efficient crop, the potato, which along with some buttermilk, represented the exclusive diet of the majority of the Irish peasants. As such, when the potato blight struck, there was nothing to be done, everything depending on generating a large amount of calories on a small amount of land, a role which could only be filled by the potato, and there were no potatoes.

While I do have some concerns that the big push towards GMO crops has lowered the genetic diversity, making these crops more vulnerable to diseases. I don’t think we have to worry about widespread famine from crop failures. But that does not mean that we are not also busy turning knobs as high as they will go. We have been engaged in our own quest for efficiency with just-in-time delivery and outsourcing things to be made at the cheapest possible price with the cheapest possible labor. The fragility of these systems was illustrated when we faced our own crisis in the form of the pandemic. Supply chains still have not recovered.

This takes us to one of the other lessons from the famine: for a variety of reasons crises often feed on one another. During the Potato Famine, not only did the potato fail, but the winter of 1846-47 was particularly harsh, and on top of all that, relief for the famine involved repealing the Corn Laws, the single most contentious issue in English politics at the time. In our own time, we have the ongoing disruption caused by the pandemic, the war in Ukraine, high inflation, political turmoil, and technological disruption. And each crisis makes every other crisis harder to deal with.

So far we’re handling things, but maybe, while we still have time, we should consider turning the efficiency knob down just a little bit. Maybe we should consider making things a bit less fragile.


To the extent we know anything about John Richey and Charles Conner it was the result of a lot of hard work. But genealogical work, despite its difficulty, is very rewarding. This time around, rather than ask you for a donation, might I suggest you try some genealogy? Familysearch.org is a good place to start.